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Returns and Exchanges

We hope that you are happy with your purchase If you are not completely satisfied with your purchase, we offer you a 100 per cent no-quibble money-back guarantee if they don't like or want the product as long as the product is returned within 28 days. After the 28 day period we are unable to accept a return unless the product is faulty.


If you do need to make an exchange or return please read and fill in the 'Returns, Exchanges and Refunds' note enclosed in your parcel and follow the instructions.


You can e-mail us at, if you have any questions, or wish to discuss any problem first and we will advise as to the next step.


Our returns and exchanges address is:


Sand Dollar Designs

Mount Cottage,

35, Gloucester Road,


South Gloucestershire,